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Product Catalogue

Frequently Asked Questions

Frequently Asked Questions

What is Loyal Gold?

Loyal Gold is the precious metals service of Loyal Bank Ltd. Through Loyal Gold the bank’s clients can buy and sell physical gold, silver, platinum and palladium in the form of bars, ingots or coins.

How can I purchase precious metals from Loyal Gold?

You need to have a current account (either Personal or Corporate, or a Payroll account ) with Loyal Bank then you can place an order either via the manual order form found on this website, or via our Internet Bank if you have access via your Digipass device. If you do not already have a Loyal Bank account please visit the Bank account page Personal Account or Corporate Account. Our purchase order forms can be found on the purchase order page and of course you must have sufficient funds in your account to pay for your purchase in full.

How much does it cost to purchase precious metals from Loyal Gold?

Loyal Gold charges no commission, clients are able to buy at, or very close at prices indicated on the website. Prices on the website are updated several times a day.

How much is the storage fee?

It is 0.1% of the market value for gold, platinum and palladium and 0.15% for silver, both due monthly.
The storage fee is calculated each month for the previous month, from the metal value of the 1st of each month.

Is there any VAT or other Taxes to be paid?

If we deliver your metals to you then you may be liable for local taxes or duties in your country. If you decide to store your precious metals with us there are no taxes, VAT or duty to be paid according to Swiss law however storage fees will apply.In case of delivery you are personally responsible for informing yourself about local taxes and duties that might apply, Loyal Bank is not responsible for any additional charges that might come up.

If I ask you to store my Gold, Platinum, Palladium or Silver, where is it stored?

We have a partnership agreement with VIA MAT in Switzerland, a highly regarded and trusted international company offering a regulated and audited precious metal storage to international standards. Your precious metals are stored in a safe vault in Switzerland and insured against fraud, theft and natural disasters.

What are your terms for delivering my metals to me?

The value of your metals must be at least USD 20,000 or EUR 20,000 or CHF 20,000 and the delivery has to be a round amount in terms of lots for coins and whole bars as we cannot deliver fractions of a coin or a bar. Please visit our delivery page for more information.

How can I find out the current market price?

Please e-mail us through our contact form to get a price quote, or send us an order and we will ensure that you get the highest amount of metal possible for your purchase.

What does Loyal Gold offer?

We have several bars and bullions for sale, for a detailed list please check out our product section.



Does Loyal Gold offer buyback?

Yes. Loyal Gold will buy back the precious metals on a best effort basis and depending on the demand on the market on the current market price available to us. Loyal Bank can deny a buyback if the market conditions prevent it. Order execution is fast and reliable and the funds will be credited directly to your Loyal Bank Ltd. account. However you can only initiate buyback if you have chosen to store your precious metals within our vaults in Switzerland. If we have delivered your metals to you, buyback is not available for the metals in your possession.

What else does Loyal Gold offer?

A Gold secured loan. You can purchase precious metals with us, store them with us, and if you require extra liquidity you can request a loan backed by your Precious metals. For more details please visit our loan page or contact us.

What are the Terms and Conditions for precious metal purchase with Loyal Gold?

Please read the General Terms and Conditions for a purchase with Loyal Gold. You can find the document on our Terms and Conditions page