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Product Catalogue

Frequently Asked Questions

Legal Informations

LOYAL BANK is an international bank with customers in over 120 countries, founded in 1997, audited by KPMG and is regulated by the International Financial Services Authority of St. Vincent and the Grenadines. Loyal Gold is a professional physical precious metal service of Loyal Bank.


Loyal Bank and all its affiliates respect and protect your privacy and will not share specific information about clients' accounts and other personally identifiable data to parties outside the Bank.

It is the policy of Loyal Bank to collect, retain and use information about its customers only when the customer has requested a service we provide.

It is the policy of Loyal Bank to ensure that robust digital defences are in place to ensure the absolute security of customer information from attacks by hackers, etc.

It is the policy of Loyal Bank to not disclose customer information or information it collects and retains about its customers to any non-affiliated third party except under certain precisely pre-defined conditions.

If any Bank customers are involved in legal proceeding and the state of St. Vincent and the Grenadines requires release of records or information, then Loyal Bank will only do so by lawful judicial process or by Court or Production Order.

General Terms and Conditions for precious metal transactions

By purchasing precious metals from us, you automatically accept Loyal Gold's Terms and Agreements.

If you have any questions, please send us an email to myloyalgold@loyalbank.com